
AD5X

Adventurer 5M Pro

Adventurer 5M

Guider 3 Ultra

Filaments

Accessories

AD5X

Adventurer 5M Pro

Adventurer 5M

Guider 3 Ultra

Filaments

Accessories
Orca-Flashforge
The Best Slicing Software for Flashforge
High-Speed Printers. Support AD5M series
and Guider 3 Ultra.
Learn More

Flash Maker
A more flexible printer management tool
that supports mobile phones, iPads, and
computers.
Learn More

Have a question? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.

Our customer support is available Monday to Saturday, 8:00 AM - 5:00 PM (PT) – California Time
Average answer time: 12h
Do you ship to all areas of Australia?
Yes, we do! Our AU Flashforge online store ships across all of Australia, including New South Wales, Queensland, South Australia, Tasmania, Victoria, Western Australia, the Australian Capital Territory, and the Northern Territory.
If you have any questions or need assistance, feel free to reach out to us at customer@flashforge.com. We’ll be happy to help!
Do I need to setup an account to place an order?
No, you don’t need to set up an account to place an order. However, by signing up, you can earn reward points that can be redeemed for shopping vouchers or special treats during our exclusive events.
Do you offer gift wrapping
At this time, we do not offer gift wrapping services. However, we’re always looking for ways to improve our offerings, so it may be something we introduce in the future.
How long will it take to get my orders?
All shipments are dispatched from Flashforge's local warehouse in Australia. We use trusted delivery services such as Australia Post, Fastway, Allied Express, Toll Priority, CourierPlease, and eParcel for delivery. The estimated delivery time is typically 5-7 business days.
Please note that delivery times may vary slightly depending on your location and potential unforeseen delays due to customs or shipping services. Orders to Western Australia (WA) and Northern Territory (NT) may take a few additional days for delivery, so we appreciate your patience.
What is your return policy?
Flashforge accepts returns for 3D printers within 30 days of receiving your order, no questions asked. For detailed information, please refer to our Warranty & Returns Policy page.
What kind of products can I find in your store?
The Flashforge Store in Australia offers a wide selection of 3D printers and filaments for FDM printing, including:
- 3D Printers: Adventurer 5M Series, Adventurer 4 Series, Adventurer 3 Series, Creator Pro, and Guider Series.
- Filaments: PLA, PETG, ABS, ASA, and more.
Do you have distributors or partners in Australia?
This is the only official Flashforge Store in Australia. While we work with local authorized distributors (such as Jaycar and CD-Soft), our official store provides:
- The latest product releases
- Exclusive promotions
- Comprehensive value-added services(including expert support, warranties, and after-sales care)
Is the Adventurer 5M series better than the Adventurer 3 and Adventurer 4 series?
Yes, the Adventurer 5M series (including the standard 5M and 5M Pro) is Flashforge's latest generation of consumer 3D printers. It outperforms previous models with:
✔ Industry-leading print speeds – Up to 600mm/s (vs. 100mm/s on Adventurer 3)
✔ True fully automatic leveling – No manual adjustments needed
✔ Enhanced stability – Improved frame design reduces vibrations
✔ User-friendly features – Touchscreen UI, filament detection, and quiet operation
While the Adventurer 3/4 remain solid choices for beginners, the 5M series represents a significant technological leap – especially for users prioritizing speed, convenience, and print quality.
*Note: The 5M Pro adds a built-in camera
Is Flashforge 3D printer compatible with third-party filaments?
Yes, Flashforge 3D printers are compatible with standard 1.75mm FDM filaments from third-party brands, including:
✔ Bambu Lab
✔ Creality
✔ eSun
✔ Sunlu
Important Notes:
- Diameter Requirement: Always use 1.75mm filament (industry standard for FDM printing)
- Optimal Performance: For best results, we recommend testing print settings (temperature, speed) when switching brands
- Official Filaments: Flashforge-branded filaments are pre-tuned for guaranteed performance