Worry-Free Purchase

Get a full refund if your order doesn’t arrive as described, including loss or damage in transit.

Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .

Visit Seel Resolution Center to easily resolve your package issues if any of the above happens.
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.

Fast Shipping

3D printers are shipped from international local warehouses, while accessories come from the China warehouse. Orders with both will be split into multiple packages. 3D printers usually arrive in 2-5 working days, while accessories may take longer due to customs and other factors.

30-Day Return

Flashforge accepts returns for 3D printers within 30 days of delivery. The Return Policy provides details on return options and procedures. For more information, please refer to the return policy

Flashforge offers a 1-year limited warranty for its 3D printers and a 3-month warranty for extruder parts.

We offer a variety of payment channels，including PayPal, Apple Pay, Google Pay, Mastercard, VISA and more.

Our commitment to delivering a frictionless, secure payment experience is fundamental to cultivating lasting trust and satisfaction with our customers.

Fantastic printer and customer service

This printer is the best printer I've gotten so far. I've often risked buying printers from little known companies because I like supporting variation in the 3d printing world. I've had printers from Kickstarter and Creality, and I have to say this Flashforge printer is fantastic. Clean prints, solid build, great service!

HS Ruby Red PLA Filament Leaks and acts like Silk

So far the filament has been awful, put it in my flashforge AD5X and has caused nothing but issues. Leaks from the nozzle, while the other PLAs flow smoothly, flows inconsistent also. Ran it the moment i took it out of the bag. I understand this was a Filaments Lucky Box, a blind bag mystery style purchase, but if this is how the other blind box item turns out i wont be buying filament from FlashForge again